TELEPHONE CONVERSATIONS FOR SECRETARIES AND ADMINISTRATIVE PERSONNEL.Edit: Huỳnh Bá HọcAudio: EngLivesImage: Wallpapers WideTHE SITUATION 5.At the airport, Mr.Willis’s cell phone is ringing….Mr.Willis: Good afternoon, Willis speaking.Who’s calling, please?Secretary: Good afternoon, Mr.Willis.This is Học from ABC Subsidiary calling.I’m Ms.Sheridan’s secretary.I’m just calling to confirm the arrangements for your business trip.Excuse me, where are you now, Mr.Willis?Mr.Willis: Oh, I’m at CDF Airport now.Excuse me, has the plan been changed?Secretary: Yes, Sir.I’m afraid that Mr.Sheridan, the head of our Sales department can’t take you now because he is very busy at the moment.He is in a meeting until 2:00 pm, so I was replaced by him.Is there any problem with that, Mr.Willis?Mr.Willis: Oh, no problem.Could you repeat and spell your name, please?Secretary: Certainly, Sir.My name is Susan.That’s S U S A N.Mr.Willis: Thank you!Secretary: You’re welcome, Mr.Willis.It is a great pleasure for me to take you to Four Shores Hotel where you’ll be staying during the trip.Mr.Willis: I’m really sorry but I didn’t catch that! Would you please repeat and spell the name of the hotel?Secretary: Yes, Sir.The name of the hotel is Four Shores.That’s F-O-U-R S-H-O-R-E-SMr.Willis: Thank you very much!Secretary: Do you need anything else, Sir?Mr.Willis: Yes, could you arrange a meeting tomorrow afternoon with Mr.Sheridan at his office?Secretary: Hold on, please.I’ll just check his appointment book… Would 2 o’clock be all right?Mr.Willis: Yes, that’s fine.Thank you so much!Secretary: You’re welcome, Sir.Please wait for me.I’ll be there in 20 minutes!Mr.Willis: Certainly.Secretary: Sorry for the inconvenience.Mr.Willis: It doesn’t matter.Bye!Secretary: Goodbye, Sir! TRANSLATES OK
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